Contact information

Silk Fit Co. values clear communication and dependable customer support.

Whether you have a question about a glass cup, need clarification about a mug's features, want to check an order, or require assistance with a return, we welcome your inquiry.

Official Business Information

Store Name: Silk Fit Co.
Website: https://www.silkfitco.store/
Legal Business Name: EGL3 INVESTMENTS INC

Business Address:
6400 NW 77 CT
Miami, FL 33167
United States

Return Address:
6400 NW 77 CT
Miami, FL 33167
United States

Contact Person: JACKIE WALKER BEARD
Customer Service Email: [email protected]

Customer Support Email

For all customer service inquiries, please contact:

[email protected]

To help us identify your transaction quickly, please include your order number whenever your inquiry relates to a purchase.

Areas of Assistance

Our customer service team can assist with:

  • Product descriptions and general product questions.
  • Glass cup and mug inquiries.
  • Order confirmation and fulfillment questions.
  • Shipping status and tracking concerns.
  • Address correction requests before dispatch.
  • Return and refund requests.
  • Broken, chipped, defective, or incorrect merchandise.
  • Missing items or order discrepancies.
  • Privacy-related inquiries.
  • Website policy questions.

Suggested Email Subject Lines

For easier identification, customers may use:

  • Order Inquiry – [Order Number]
  • Shipping Question – [Order Number]
  • Return Request – [Order Number]
  • Refund Follow-Up – [Order Number]
  • Damaged Item – [Order Number]
  • Product Information Request
  • Privacy Request
  • General Inquiry

Customer Service Correspondence

Please describe your concern clearly and include relevant photographs or order documentation where appropriate.

For glass products, photographs of the item, packaging, and shipping label can be particularly useful when reviewing damage or delivery concerns.

We aim to review inquiries within a reasonable period. Response times may vary during weekends, holidays, promotional periods, or unusually high inquiry volume.

Official Contact Details

EGL3 INVESTMENTS INC
Attn: JACKIE WALKER BEARD
6400 NW 77 CT
Miami, FL 33167
United States

Email: [email protected]
Website: https://www.silkfitco.store/